Whether sourcing content for your next team meeting or looking to develop your own leadership skills, below are some of our favorite video resources. A few share the story and learnings from our parent company, Barry-Wehmiller, and our CEO Bob Chapman while others give practical leadership guidance.
Value vs. Values
60% of Brand Loyalists say a company’s values affect their purchase decisions. Those are numbers companies can’t afford to ignore. Watch as our CX Practice leader Barry Kirk explains how customers use values as a mental heuristic when choosing who to do business with.
Return on Values Roadmapping: Chapman & Co. + Vrity Strategic Partnership
Watch this video to get a better understanding of how Chapman & Co. and Vrity can help your business gain insights on how your values are impacting your bottom line.
Do I Need A Loyalty Program?
Every organization might not need a Customer Loyalty Program, but every organization should have a Customer Loyalty Strategy.
Recorded Webinar: Return to Office, Making it Work for Everyone
This recording explores how “return to office” can be an inclusive experience that increases engagement, boosts productivity, & inspires loyalty.
Recorded Webinar: Behind the Curtain: How to Drop the Act and Lead With Character
Watch this recorded webinar where Guest Speaker, Organizational Development Expert, and Author, David Mead, takes us through how to lead with character.
Recorded Webinar: Revert or Revise, How Will Consumers Adapt Their Behavior in the Post-Pandemic Economy?
Does your business have a post-pandemic strategy to support it’s customer’s new buying habits? Watch this recorded webinar and understand where to start.
Recorded Webinar: Coach Employees for Problem Solving and Growth
In this webinar you will learn the value of and process for coaching team members for problem solving and growth. Gain tools and understanding of a new way to support your employees.
Recorded Webinar: Building Communities and Leaders with One-By-One Policing
Similar to how business leaders and employees treat customers, the way police officers and staff members treat the communities they serve is a direct reflection of the internal culture at their department.
Recorded Webinar: Balance Emotions and Logic for Better Decision-Making
Watch this recorded webinar to gain tools and insight for making more emotionally intelligent decisions.
Recorded Webinar: Get Actionable Results From Your Engagement Surveys
Learn the dangers to avoid and how to get engagement surveys right in order to build trust and drive actionable results.
Recorded Webinar: Decision Making and Prioritization Tools for the New Normal
Watch this recorded webinar from Chapman & Co. Leadership Institute to learn how to prioritize and make better, more efficient decisions with your team.
Recorded Webinar: Maximize The Impact of 360 Reviews
Watch this previously recorded webinar to learn the pitfalls to avoid and the tips to making sure your 360 reviews lead to valuable change.
Recorded Webinar: The Untapped Connection Between Customer Retention and Employee Experience
Chapman & Co. is excited to announce our expansion into the Customer Loyalty industry with this virtual session. Gain insights on why you should be paying attention to your loyal customers from a proprietary Chapman & Co. consumer report.
See how one organization is living their purpose and values.
Defining your organization’s purpose and values is one thing, see how one organization took it one step further.
Recorded Webinar: Build Accountability in Your Workplace
Watch a previously recorded webinar on how to build accountability in your workplace and allow employees take ownership of their work.
A Nation Divided: How to Address Authentic Conversations at Work and at Home
Watch a previously recorded Virtual Classroom event with guest facilitator, Neha Sangwan, M.D., and learn the signs a tough conversation needs to take place and how to go about it.
Recorded Webinar: A Simple Yet Effective Way to Build Trust
Watch a previously recorded Virtual Classroom webinar on building trust within your team.
Recorded Webinar: Connecting Purpose, People, and Place and Why It Matters
Watch this previously recorded webinar with guest speakers from Performa, on the connection between purpose, people, and place and why you should care about all three.
Recorded Webinar: Leading in a Post Pandemic World with John Michel
Watch this previously recorded session with John Michel and gain insight into what it takes to be a leader in a post pandemic world.
Recorded Webinar: Resiliency: Recover faster, recharge and build skills to navigate stress
Watch this previously recorded Virtual Classroom event on building resilience and strength within yourself, your team, and your organization.
Optimal Performance with Rich Diviney
Watch a previously recorded Virtual Classroom event with guest facilitator and retired US Navy SEAL Officer, Rich Diviney, on the attributes that lead to optimal performance.
Recorded Webinar: Confrontation
Watch this previously recorded webinar on navigating challenging conversations.
Recorded Webinar: How Leaders Can Overcome Their Blind Spots with Amy Edmondson
Watch a previously recorded Virtual Classroom event with guest facilitator, Amy Edmondson. Through Q&A dive deeper into how a leader’s blind spots impact an organization.
Recorded Webinar: (Re)Build and Serve Your Fan Base
Elevate your customer experience and cultivate a service mindset throughout your organization.
Recorded Webinar: Make Better Decisions and Engage Your Talent
Watch a previously recorded webinar from Chapman & Co. Leadership Institute on adaptive change, innovation, and thinking like a start-up require a more inclusive culture.
Recorded Webinar: From Leadership to Sales, Grow Your Talent
Watch a previously recorded webinar from Chapman & Co. Leadership Institute on increasing overall leadership capability, building organizational problem-solving capacity, and developing deeper sales relationships with one specific tool.
Recorded Webinar: Assess Your New Line-Up
Watch a previously recorded webinar from Chapman & Co. Leadership Institute ways to align team members strengths to your most pressing work.
Recorded Webinar: Lead Teams Through Rapid Change
Watch a previously recorded webinar from Chapman & Co. Leadership Institute on how to increase the degree to which your team is agile, resilient, adaptable, and change-ready.
Recorded Webinar: How to Bring Your Team Back Together
Watch a previously recorded webinar from Chapman & Co. Leadership Institute on the playbook for reentry, whether it’s returning from “stay at home” or returning to the new normal.
Recorded Webinar: Interview with Chris Zimmerman, St. Louis Blues President and CEO of Business Operations
Watch a previously recorded webinar from Chapman & Co. Leadership Institute with Chris Zimmerman, who discusses the St. Louis Blues and Enterprise Center response to COVID-19.
Recorded Webinar: How to Build Emotional Intelligence
Watch a previously recorded webinar from Chapman & Co. Leadership Institute on how to build emotional intelligence to increase retention and reduce confrontation.
Recorded Webinar: Interview with Kristen Hadeed, Student Maid’s Founder
Watch a previously recorded webinar from Chapman & Co. Leadership Institute as Kristen Hadeed discusses her business, Student Maid, and its’ response to COVID-19.
Recorded Webinar: 6 Ways to Inspire People to Do More
Watch a previously recorded webinar from Chapman & Co. Leadership Institute on how to inspire your people to do more.
Recorded Webinar: How to Lead Through Change and Increase Resiliency and Engagement
Watch a previously recorded webinar from Chapman & Co. Leadership Institute on how to lead through change while simultaneously increasing resiliency.
Recorded Webinar: Turn Up the Trust
Watch a previously recorded webinar from Chapman & Co. Leadership Institute to learn behaviors you can do right now to increase trust within your team.
Recorded Webinar: Interview with Rhonda Spencer, Barry-Wehmiller’s Chief People Officer
Watch a previously recorded webinar from Chapman & Co. Leadership Institute to hear Rhonda Spencer discuss Barry-Wehmiller’s response to COVID-19.
Recorded Webinar: Five Attributes of Effective Teams
Watch a previously recorded webinar from Chapman & Co. Leadership Institute to learn about the five factors that drive team effectiveness and performance.
Recorded Webinar: Pivot Your Strategic Plan and Re-Establish Goals for a Changing Economy
Watch a previously recorded webinar from Chapman & Co. Leadership Institute to re-evaluate your strategic plan and near-term goals.
Recorded Webinar: Interview with Bob Chapman, Barry-Wehmiller’s CEO
Watch a previously recorded webinar from Chapman & Co. Leadership Institute with Bob Chapman, CEO of Barry-Wehmiller, and his thoughts on leading through COVID-19.
Recorded Webinar: Amp Up Your Virtual Communication
Watch a previously recorded webinar from Chapman & Co. Leadership Institute to learn how to leverage virtual meetings with your team.
Recorded Webinar: There are Better Alternatives to Layoffs
Watch a previously recorded webinar from Chapman & Co. Leadership Institute to learn about how shared sacrifices can save your business (and your culture).
Recorded Webinar: Leading Through Coronavirus: Practical Tools and Suggestions for Leaders in Uncertain Times
Watch a previously recorded webinar from Chapman & Co. Leadership Institute to explore practical tools and suggestions on leading through change
Recorded Webinar: How to Improve and Scale Organizational Culture
Watch a previously recorded webinar from Chapman & Co. Leadership Institute on how to improve and scale organizational culture.
Recorded Webinar: How to Build an Effective Team
Watch a previously recorded webinar from Chapman & Co. Leadership Institute on how to build an effective team.
Recorded Webinar: 5 Listening Skills for More Powerful Conversations
Watch a previously recorded webinar from Chapman & Co. Leadership Institute on the five listening skills that lead to more powerful conversations.
Recorded Webinar: Build a More Inclusive Culture
Watch a previously recorded webinar from Chapman & Co. Leadership Institute on how organizations can build a more inclusive culture.
From Difference to Distance: Rethinking Diversity and Inclusion
Fred Falker’s 2019 TEDxClayton talk.
Recorded Webinar: The Formula for Feedback that Works
Watch a previously recorded webinar from Chapman & Co. Leadership Institute on the formula for feedback.
How to Deliver (and Ask for) Feedback that Creates Change
Learn the three essential elements that ensure feedback is effective.
Truly Human Leadership (Animation – Abbreviated Version)
An animation of Bob Chapman’s 2012 TEDx talk on Truly Human Leadership
Truly Human Leadership (Animation)
An animation of Bob Chapman’s 2012 TEDx talk on Truly Human Leadership